Let's meet Pauline Hoy-Green of Greencrest Storage in Somerset.
Haybow Farm, Hewish - we are just a minute from J21 of the M5 at Weston-super-Mare so access to the motorway is very easy. Going south you have the beautiful countryside and coasts of Somerset and Devon and then you can be in Cornwall in two hours. To the north Bristol is only 30 minutes away and gives you access to the M4 going west into Wales and east towards London.
What initiated your move into caravan storage?
Customer demand in an ever increasing market.
How long has your company been in business?
Since 2007, so 12 years.
Size of site:
How many employees do you have?
We have around 10 staff, some seasonal and others year round. Mostly employed in the yard receiving our customers and moving their vehicles, others doing office work.
Main security features:
We live on site, have cctv cameras, alarm beams and a large German Shepherd! The site is surrounded by an 8 foot high bund and only has one gated entrance which is kept closed at all times. We do not permit any customers to go into the back storage area where the vehicles are kept, they only access the front two entry/exit yards. We photograph all our customers and their vehicles for identification purposes.
Time from start to completion:
What does a typical day look like for you?
No two days are ever the same, different people, different questions, different challenges.
No challenges, just opportunities!
How do you feel that being a member of CaSSOA is beneficial to you?
The CaSSOA administrator Becci is always a great support and is our first point of contact and also having the wealth of caravanning knowledge available to us to assist with the “opportunities” that come along.
What would your advice be to someone thinking of getting into caravan storage?
Ensure you have the right staff with great customer skills and good caravan knowledge. They must be loyal and trustworthy with bubbly personalities and enjoy their job in all weathers! Invest in good security and have a robust computer system.
For more information about Greencrest Storage, click here.