Whilst using this site, some information is collected automatically using 'cookies'.

What are cookies?

A cookie is a small text file that is sent to your computer and stored on your hard drive. This allows us to aggregate user data and analyse how the site is being used by visitors in order to optimise and create the best possible customer experience.

Collecting this anonymous information will help us understand visitors' browsing habits on our website. We use this information to deliver a more user-friendly and personal online service.

Why do we use cookies?

To compile statistical reports on website activity, e.g. number of visitors and the pages they visit. By gathering this information, we can ensure that the content we provide is easily accessible, relevant and interesting to visitors.

In some cases, to remember information about your visit to our site. We may need to do this to improve your use of the website, such as remembering which menus you have hidden.

What do they not hold?

The cookies we use do not hold any personally identifiable data such as:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Bank Account Numbers
  • Credit Card Information

At any time you can change your web browser settings to reject or delete cookies that have already been saved on your computer. This can be done by using the 'Delete History' options found in the menu-bar within your web browser. However this may prevent some parts of the website from working correctly on your computer and you will not be able to access content that is tailored to your personal needs and online behaviour.

After a change in legislation you must now opt-in to the use of cookies, you are not obligated to do so however it may prevent some parts of the website from working correctly on your computer and you may not be able to access personally tailored content. If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: www.allaboutcookies.org/manage-cookies.

In order to fully optimise our website, we use both essential cookies and non-essential cookies.

Session cookies / Essential cookies

The most common 'essential cookies are for example a shopping cart feature that allows you to save items as you progress through a site so that your items are not forgotten and appear in a 'checkout' stage when purchasing item(s) on a website. These are session cookies and are deleted when you leave the site.

Persistent cookies / Non-essential cookies

Authentication is a common example to remember your log-in details when re-visiting a website. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others. On your first visit, the website is presented in default mode. During your visit, you select your preferences and these preferences are remembered, through the use of the persistent cookie, the next time you visit the site.

Web Analytics

Websites enabled with web analytics tags such as Google Analytics, allow us to measure the performance of the pages on the website. We only use Google Analytics as our trusted web analytics platform to provide statistical insight into interaction and behaviours of website visitors.

These platforms work by dropping a cookie onto your computer on our behalf. The information gathered by the cookies will be transmitted to a secure server and fed into the Analytics software. This software will provide us with information about website usage that reflects visitor behaviours and used to enhance our website experience.

Google's own privacy policy can be found here: www.google.com/intl/en_uk/analytics/tos.html (see section 8 for policy related information)

You can choose to permanently reject analytic cookies by clicking "I decline" This will not prevent you from obtaining personally tailored content.

Alternatively you can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions. Please note that some parts of our website may not function properly if you reject cookies.

Further information about cookies, the Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed:

  • www.allaboutcookies.org/
  • www.aboutcookies.org/


If granted permission we may share the personal data that you provide through this website within the AmTrust Group of Companies and with other companies that we establish commercial links with. They and we may contact you (by mail, e-mail, telephone or other appropriate means) in order to tell you about products, services or offers that we and/or they believe will be of interest to you, or to provide you with commercial updates. If you wish opt-in to this service please complete and return a copy of our ‘Opt-In Form’, it is available to download from our website. Please return to enquiries@cassoa.co.uk alternatively post it to us CaSSOA, Market Square House, St James’s Street, Nottingham, NG1 6FG.


The Internet is not a totally secure medium of communication and we cannot therefore guarantee the security of any information transmitted by you to us via the Internet. We are not responsible for any damages you, or others, may suffer as a result of the loss of information.